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Before becoming the Chief Nursing Officer at Baylor All Saints in 2013, Ellen Pitcher operated as the Chief Nursing Officer and Chief Operating Officer at Baylor Regional Medical Center at Plano since 2004. In her role as CNO, she plans, directs, coordinates and evaluates the efficient delivery of patient care for the medical center at the executive level. She represents nearly 500 multi-disciplinary team members.
In her previous role, Pitcher established a multidisciplinary team focused on achieving world-class status in pain management. In June 2007, she helped open an oncology unit that incorporated design ideas from patients and families.
Under her leadership, Baylor Plano earned many nursing honors, including the 2008 Healthgrades Distinguished Hospital Award for Patient Safety and the 2006 and 2007 VHA Leadership Award for Clinical Excellence for treatment of acute myocardial infarction and congestive heart failure. The hospital also is designated a Texas Nurse Friendly hospital from 2007 until 2010. The American Society of Bariatric Surgeons has named Baylor Plano a Bariatric Center of Excellence. In 2013, Baylor Plano received the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence through innovative practices and visionary leadership.
Pitcher is an experienced leader, who held a number of management positions before joining Baylor. She served as Director of Restorative Care Services at Harris Methodist Fort Worth and Director of Medical Office Operations and Medical Office Administrator for Kaiser Permanente in the Dallas-Fort Worth area. She was Director of Clinical Care Services for Plaza Medical Center in Fort Worth and an analyst for Patient Care Services for MD Buyline. She’s also been a head nurse in critical care units at Granville C. Morton Hospital and Parkland Memorial Hospital in Dallas.
She earned her Bachelor of Science in nursing from Texas Woman’s University and her Master of Science in nursing from University of Texas at Arlington. She graduated from Texas Christian University with a Master of Business Administration. Pitcher has her Advanced Certification in Nursing Administration.
In 2005, Pitcher was an adjunct clinical instructor for masters prepared students at University of Texas at Arlington. From 1991 to 1992, she was a clinical instructor for junior medical/surgical students at Plaza Medical Center and University of Texas at Arlington.
She’s a member of the American Nurses Association, Texas Nurses Association, American Association of Nurse Executives, Texas Organization of Nurse Executives, North Texas Organization of Nurse Executives and the American College of Health Care Executives. In 1993, Texas Nurses Association named Pitcher one of the Great 100 Nurses.
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