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The Heart Hospital CNO 

Susan Moats, RN, BSN, MBA

Vice President/Chief Nursing Officer

The Heart Hospital Baylor Plano

Susan joins Baylor from her post at Akron General Medical Center, a 511-bed hospital in Akron, Ohio, where she has served over the last 19 years in progressive leadership roles. Most recently, she served as the executive director of their Heart and Vascular Center, where more than 38,000 procedures, 3,500 heart catheterizations and 400 cardiothoracic and vascular surgical procedures have been performed.  

Susan’s leadership and extensive experience in critical care, cardiology and electrophysiology helped facilitate important growth for Akron General, including strategically positioned outpatient satellite facilities. Additionally, she worked closely with physicians to develop a critical care and cardiovascular research program.  

Susan completed her Executive Healthcare MBA at Baldwin-Wallace College in 2002 and her Bachelor of Science in Nursing at the University of Akron in 1992. She also served as an adjunct professor in the department of healthcare administration at Cleveland State University in 2007-2008.  

We believe Susan’s extensive clinical background, warm professional approach and astute financial acumen represent an ideal strategic fit for The Heart Hospital Baylor Plano.