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Baylor University Medical Center at Dallas

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Treatment Process 

When a patient makes an appointment to visit the BAYLOR NEUROSCIENCE CENTER HEADACHE CENTER, they will receive a comprehensive questionnaire that must be completed and brought to their first appointment and/or emailed to the Headache Center in advance of the initial visit.

The Questionnaire

The questionnaire includes an in-depth evaluation of the patient’s medical history as well as a comprehensive review of their general medical history including previous tests, hospitalizations and treatments.

The Initial Visit

In addition to the information completed on the questionnaire, a detailed headache and medical history will be obtained and a complete neurological examination will be performed.  At the conclusion of the history and examination, the physician Headache Medicine Specialist will discuss the diagnosis and treatment options with the patient.  If indicated, additional medical referrals or diagnostic testing will also be discussed.  If any recent laboratory tests, CT scans or MRI scans have been performed, it would be helpful if the patient were to bring the results of those procedures for our review.  At the completion of the initial consultation, the patient should have a good understanding of their headache problem and will have reviewed management options with their physician. 

If a physician or other health care provider has referred the patient to the BAYLOR NEUROSCIENCE CENTER HEADACHE CENTER, that individual will receive a comprehensive report of the initial examination and treatment plan.  It is always important to coordinate the treatment plan with the patient’s referring physician or other health care provider.

Follow-up Visits

Follow up visits are usually scheduled at regular intervals.  The frequency of return visits is dependent upon the intensity of the patient’s symptoms and will be scheduled at time intervals appropriate to their specific situation.  It is understood that a number of patients do not live in the Dallas / FT Worth area and travel long distances for scheduled appointments. Under these circumstances special scheduling can be arranged.  In addition, frequent patient communication with our staff and our networking with a personal physician or specialist closer to the patient’s home is encouraged.  This also provides good continuity of care. 

Hours of Operation and Scheduling

We are open Monday through Friday from 9am to 4:30pm.  Following a scheduled appointment, all patients will receive an appointment reminder within 48 hours of their scheduled visit.  It has been well documented that when a headache patient fails to keep a doctors appointment, this greatly impacts all future treatment and compliance efforts.  A patient’s noncompliance undermines all treatment strategies.  Our office, therefore, makes every effort to call our patients to remind them of their appointments. 

We request that patients must confirm their doctor appointment, or reschedule with our office staff within 48 hours of their appointment reminder.

When a patient does not appear for their scheduled office visit, it prevents another headache sufferer from being seen that same day.  For this reason, if a patient does not confirm or reschedule their appointment within 48 hours of their appointment reminder, their appointment will be cancelled and that designated time will be given to another patient on our waiting list.