Baylor Health Care SystemAbout B

Patients & Visitors

Baylor University Medical Center at Dallas

 
Need something? Call us: 1.800.4BAYLOR(1.800.422.9567)
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Phone Directory 

Helpful Phone Numbers

When calling from a patient room, dial 2 or 3 followed by the four-digit number of the department you wish to call.  For local calls, dial 9 and without waiting for a dial tone, IMMEDIATELY dial the area code + phone number. Dial 0 (zero) for long distance calls, 1-800 numbers, collect calls or when using a calling card.

Administration:
  • 214.820.3189
  • 214.820.0111 (operator)
  • Location: Barnett Tower, 220
  • Business Hours: 8 a.m. - 5 p.m.
  • Business Hours (operator): 24 hours/day, 7 days/week
  • Services Offered: Hospital administration
Concierge:
  • 214.820.4161 (Roberts Hospital, 1st floor)
  • 214.820.6684 (Truett Hospital, 1st floor)
  • 214.820.6680 (Jonsson Hospital, 1st floor)
  • Business Hours: Daily 8 a.m. - 5 p.m.
  • Services Offered: General information, maps, notary, restaurant and hotel listings)
Family & Patient Services (Social Services):
  • 214.820.2833
  • 214.820.3515 (after hours)
  • Location: Barnett Tower, 2nd floor
  • Business Hours: M - F, 8 a.m. - 4 p.m.
  • Services Offered: Counseling related to patient care, discharge planning, community resources, interpreter, notary, concerns, hospital tour
Nutrition Services:
  • 214.820.3497
  • 214.820.5208 (Truett, Basement)
  • Business Hours:
    • Patient meals - 7 a.m. - 9: 30 a.m.; 11 a.m. - 3:30 p.m.; 5 p.m. - 7:30 p.m.
    • Truett Cafeteria - Daily 6:30 a.m. - 7:30 p.m.
  • Services Offered: Patients receive menu from Nutrition Services
Parking Services:
  • 214.820.7275
  • Business Hours: 24 hours/day, 7 days/week
  • Services Offered: Information on parking fees and lot locations
Pastoral Care:
  • 214.820.2542
  • 214.820.1600 (after hours)
  • Location: Truett Hospital, 1st floor
  • Business Hours: M - F 8 a.m. - 4:30 p.m.
  • Services Offered: Prayer requests, chaplain visits, chapel service information
Pharmacy
  • 214.820.3451
  • Location: Barnett Tower, 1st floor
  • Business Hours: M – F, 8 a.m. – 5 p.m. 
  • Services Offered: Prescription services
Plaza Hotel:
  • 214.820.7000
  • Location: Medical Plaza, 1st floor
  • Business Hours: 24 hours/day, 7 days/week
  • Services Offered: Hotel room reservations at Baylor Plaza Hotel
Public Safety (Police):
  • 214.820.4444
  • Business Hours: 24 hours/day, 7 days/week
  • Services Offered: Safety escort to car, general safety
3-SERVE Baylor Customer Helpline:
  • 214.818.7378
  • Business Hours: 24 hours/day, 7 days/week
  • Services Offered: For complaints or concerns