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Baylor Health Care System > Physicians & Locations > Plano > About > New Medical Director of Baylor Plano Joint Replacement Center

New Medical Director of Baylor Plano Joint Replacement Center 

Baylor Scott & White Medical Center - Plano Announces Medical Director of the Baylor Scott & White - Plano Joint Replacement Center

Baylor Scott & White Medical Center - Plano Also Designated as Blue Distinction Center for Knee & Hip ReplacementSM 

(PLANO, TEXAS – May 27) – Baylor Scott & White Medical Center - Plano is proud to announce Charles Toulson, M.D., orthopaedic surgeon, as medical director of the Baylor Scott & White Medical Center - Plano Joint Replacement Center. Dr. Toulson brings years of experience in the area of joint replacement and has authored many scientific articles related to orthopaedic surgery and hematology. He is the recipient of many honors, including the Knee Society Grant Award and the Distinguished Medical Scholar Award of the University of North Carolina.  

Dr. Toulson attended medical school at the University of North Carolina Chapel Hill and graduated with honors. He went on to perform his General Surgery Internship and Orthopedic Surgery Residency at John Hopkins Hospital in Baltimore, MD. He then proceeded to the Hospital of Special Surgery in New York where he performed a fellowship in Hip and Knee Reconstruction. 

“We believe that Dr. Toulson’s fervent commitment to quality and patient-centered focus will further enhance our ability to offer advanced treatment options to our orthopaedic patients,” said Jerri Garison, president, Baylor Scott & White Medical Center - Plano.

 In addition, Blue Cross and Blue Shield of Texas has designated Baylor Scott & White Medical Center - Plano as a Blue Distinction Center for Knee and Hip ReplacementSM.  Blue Distinction Centers for Knee and Hip Replacement are part of the Blue Cross and Blue Shield Association’s expansion of its Blue Distinction® designation. 

“Blue Distinction Centers show our commitment to working with doctors and hospitals in communities across the state to identify leading institutions that deliver better overall outcomes in patient care,” says Dr. Eduardo Sanchez, vice president and chief medical officer, Blue Cross and Blue Shield of Texas.  "With the number of patients undergoing surgeries and hospitalizations for  knee and hip conditions growing dramatically, it becomes increasingly important to help these patients and their physicians identify facilities that have experience in comprehensive care with the best outcomes in these areas, including post operative rehabilitation.” 

The selection criteria used to evaluate facilities were developed with input from a panel of expert physicians.  To be designated as a Blue Distinction Center for Knee and Hip Replacement, the following types of criteria were evaluated.  More information on selection criteria is available on 

  • Established acute care inpatient facility, including intensive care, emergency care, and a full range of patient support services with full accreditation by a CMS-deemed national accreditation organization
  • Experience and training of program surgeons, including case volume
  • Quality management programs, including surgical checklists as well as tracking and evaluation of clinical outcomes and process of care
  • Multi-disciplinary clinical pathways and teams to coordinate and streamline care, including transitions of care
  • Shared decision making and preoperative patient education 

The Blue Distinction designation is awarded by the Blue Cross and Blue Shield companies to medical facilities that have demonstrated expertise in delivering quality healthcare in the areas of bariatric surgery, cardiac care, complex and rare cancers, knee and hip replacement, spine surgery and transplants. The program is part of The Blues® efforts to collaborate with physicians and medical facilities to improve the overall quality and safety of specialty care. 

The additional Blue Distinction Centers for Spine Surgery and Blue Distinction Centers for Knee and Hip Replacement designations will bring the nation’s number of Blue Distinction designations to more than 1,600—and this number is expected to increase in the coming years.  Baylor Scott & White - Plano has also been designated a Blue Distinction Center for Spine SurgerySM and Blue Distinction Center for Bariatric Surgery® 

Baylor Scott & White Medical Center - Plano is a 112-bed acute care hospital committed to serving North Texas residents with personalized care and advanced technology on a beautiful campus with hotel-like amenities and all private rooms. Services at the not-for-profit, fully-accredited facility include treatment for advanced spine deformities at the Baylor Scoliosis Center, neurosciences, orthopaedics, medical and radiation oncology, surgical weight loss, women’s services, gynecology, urology, gastroenterology, pulmonary medicine, sleep disorders, pain management, diabetes management and more. Patients have access to digital imaging onsite at Baylor Scott & White - Plano and at the Baylor Diagnostic Imaging Center at Craig Ranch, an outpatient department of Baylor Scott & White - Plano. The hospital is the first in North Dallas and Collin County to offer minimally invasive robotic surgery for gynecology and prostate procedures through the FDA-approved da Vinci® S Surgical System.  The hospital has won several quality awards including the Texas Health Care Quality Improvement Award of Excellence and is designated a Pathway to Excellence™ hospital by the American Nurses Credentialing Center.  Jerri Garison is president of Baylor Scott & White - Plano. For fiscal year 2009, Baylor Scott & White recorded $3.9 billion in total assets and $452.4 million community benefit. For more information, visit 

Blue Cross and Blue Shield of Texas -- the only statewide, customer-owned health insurer in Texas – is the largest provider of health benefits in the state, working with nearly 40,000 physicians and 400 hospitals to serve over 4.5 million members in all 254 counties.  Blue Cross and Blue Shield of Texas is a Division of Health Care Service Corporation (HCSC), the country’s largest customer-owned health insurer and fourth largest health insurer overall.  HCSC is a Mutual Legal Reserve Company and an Independent Licensee of the Blue Cross and Blue Shield Association. 

*Represents preliminary information that will be reported to the Texas Department of State Health Services.  

Physicians are members of the medical staff at one of Baylor Scott & White Health's subsidiary, community or affiliated medical centers and are neither employees nor agents of those medical centers, Baylor Scott & White Medical Center - Plano or Baylor Scott & White Health.  

Note: Designation as Blue Distinction Centers means these facilities' overall experience and aggregate data met objective criteria established in collaboration with expert clinicians' and leading professional organizations' recommendations. Individual outcomes may vary. To find out which services are covered under your policy at any facilities, please call your local Blue Cross and/or Blue Shield Plan.