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As a user of this site, you take on certain risks and responsibilities. You also have the right to know how we protect your privacy and confidentiality and what you should expect from us. Baylor Health Care System and our third party vendors are responsible for the editorial content, products and services offered on this site.
We want your personal information to remain as secure as possible. We use encryption practices to help protect the integrity and privacy of the personal information and/or personal health information you provide to us. As an added security precaution, all personal information and/or personal health information are kept on servers with firewalls that meet or exceed industry standards to prevent intruders from gaining access. Although we make every reasonable effort to protect personal information and personal health information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information via the Internet and that hackers or thieves do find ways to thwart security systems. We use 128-bit secured socket layer encryption techniques for sending and receiving data.
We understand that the personal information and personal health information you provide during your visit to our site is highly sensitive and you may have concerns about sharing such information with us. It is our goal to protect your privacy and we strive to develop practices and policies to safeguard your personal and personal health information.
At different places on our site, you may be asked to volunteer your name, e-mail, address and telephone number. We refer to this type of information as "personal information" because it can be used to identify or contact you.
When this information is combined with any information on your health or medical status, we refer to this information as "personal health information." We often collect information on site use that has nothing to do with you as an individual, only as an anonymous user of the site. We call this information "aggregate information" and use it for purposes such as improving the usability, quality, and functionality of the site. We intend to use the personal information, personal health information, and aggregate information only for the purposes for which it was provided.
Some personal information and personal health information is needed to use this site to provide customized reports and information to help you manage your health, and we ask that you provide it with the knowledge that it will be used to enhance your experience. This information is kept confidential. We do offer special data collection programs that you can "opt-in" to use, in some cases to receive e-mail on health topics or to participate in a new service. For opt-in programs we provide you, when applicable, with detailed information on:
Who is collecting the data
What data are collected
Why and how the data are transferred to a third party
How the data are being used
How long the data are being collected
Who has access to the data
How to opt-out of data collection
Your browser software can be set to reject all cookies, including cookies from our site. Most browsers offer instructions on how to reset the browser to reject cookies in the Help section of the toolbar. If you reject our cookie, certain functions and conveniences of the site may not work properly. You do not have to accept our cookie in order to productively use our site. If you accept our cookie, we will never link the cookie to personal information and/or personal health information you provide to us. We will not allow other sites or third parties to use our cookies.
Baylor Health Care System, independently and through third party partners, collects information in different sections of this site. Baylor Health Care System collects most of the data via registration and for specific contact emails. This site also can collect information about you separately from third party partners, such as from job applications, Baylor Babies product purchases and class payments. Baylor Health Care System is interested in your information for the purposes of operating the site more efficiently, providing you with more efficient and reliable functionality, and for answering your questions and concerns. More information on Baylor Health Care System is available in the About Us section. We provide you here with the identity and contact information for the organizations collecting data on this site.
Baylor Babies: Mom365
Mom365 3613 Mueller RoadSt. Charles, MO 63301Phone: 1.800.620.8479
Bill Payment: Bank of America
International Bill Payment: CyberSource Corporation
CyberSource Corporation1295 Charleston Rd.Mountain View, CA 94043Phone: 1.650.965.6000
Career Listings: Taleo
575 Market Street, 8th FloorSan Francisco, CA 94105Phone: 1.888.836.3669
Health Information Email: Constant Contact
Reservoir Place1601 Trapelo RoadSuite 329Waltham, MA 02451Phone: 1.781.472.8100
Baylor Health Care System
3500 Gaston AvenueDallas, TX 75246Phone: 1.800.4BAYLOR
Baylor Health Care System may retain the data collected on this site for an indefinite period of time.
We collect information about you at several places throughout the site. You will be informed on how this information is collected at that time. You will also have the ability to opt-in to information collection when you enter the site or use a service. Most information is collected in the following instances:
In order to have access to many of the services and content available on our site, you may be required to complete a registration form that requests certain information, such as name, telephone number and e-mail address. We may offer specialized registration for certain programs, events, and classes that may request some or all of the above information.
We may use your registration information to send you an e-mail confirming your registration with our site, to respond to questions from you, or to notify you if there is a problem with any order for goods or services that you placed. We may also, from time to time, send e-mails, with your permission, on special promotions or newsletters we think may be of interest to you. Once you have opted in, we may send info to you. For instance, if you opt in we may send information regarding your specific health condition.
The Health Risk Assessment (HRA) is an online tool provided by Krames StayWell that provides you the opportunity to enter information about your daily living activities, exercise and nutrition habits. The Krames StayWell systems use this information to determine how your lifestyle decisions influence your health, both today and in your future. You are the only one who has access to your customized individual report. Krames StayWell does not record or maintain a database of any Personalized Identifiable Information (PII) provided by you or to you through this on-line tool.
The Krames StayWell Health Risk Assessments do not collect Personalized Identifiable Information (PII) or Personal Health Information (PHI) from customers and/or end-users. In the event our policy changes, Krames StayWell will notify Baylor that the policy has been modified and fully explain the new terms in this Privacy Statement.
The Krames StayWell Health Risk Assessments do utilize passive tracking mechanisms. Krames StayWell will set a cookie on a machine to determine if the end-user should have access to the subscribed Krames StayWell content, determine what content should be displayed in subsequent pages or provide access to specific content areas on Baylors web site. Krames StayWell does not track individual users throughout the site(s) or HRA, or track the result pages.
This tool is hosted on Krames StayWell servers. Periodically, server log files are analyzed using Web Trends via the standard configuration.
Completing an assessment means you are concerned about your well-being and motivated to make the most of your health. The goal for this health survey is to assess your likelihood of developing common medical problems or injuries in the future. Understanding these risks will help you to make active, informed decisions about your health. You will gain a better sense of your overall physical, mental, and emotional health and learn how to improve your health habits. Before you take any action based on the information in the survey, you should discuss the results with your health care provider.
Healthcare Professional Directory
Our health care professional directory may ask you for information on your geographic location or zip code in order to identify listed professionals in your area.
Class Registration and Bill Payment
We offer class registration and payment as well as bill payment. We will request that you provide your name, e-mail address, credit card number and expiration date, phone number and billing and address.
This information will be kept in the strictest confidence. When possible, we will encrypt information for secure transmission over the Internet to maintain the privacy and security of this information at all times.
We continually seek new ways to maintain your trust as a user and improve our offerings. To provide new and better services, we monitor user traffic patterns and try to analyze what our users like and do not like about our current offerings so we can design better services for you. We may also use certain information for testing purposes, site development and planning, and during the normal course of maintaining the site. When you use our site, you automatically allow us to collect this information related to these uses. In these cases, researchers, business analysts, system designers, and others may have access to the data we collect.
We do not intend to use or disclose any personal information or personal health information you provide on our site to an unrelated third party without your express permission, except as explained in this section.
You should know that there are circumstances when, in the ordinary course of business, we will share some information about you with a related third party :
Linked and Affiliated Sites
We want you to be informed about the Third-Party vendors that appear or function as part of this site. To better serve our users, there are parts of our Web site, such as the Services and content areas, that are operated by a Third Party ("Affiliated Sites"), as well as links from this site to other sites that are operated by Third Parties ("Linked Sites").
Baylor Health Care System makes any representations or warranties regarding the accuracy, integrity or quality of "Linked Sites." Consequently, Baylor Health Care System will not be liable in any way for the Linked Sites, including, without limitation, for any loss or damage of any kind incurred as a result of your use of Linked Sites. You hereby waive any claim against Baylor Health Care System with respect to the Linked Sites. You agree that you must evaluate and bear all risks associated with the use of the Linked Sites, including, without limitation, any reliance on the accuracy, completeness, or usefulness of the material contained in the Linked Sites.
Below we provide you with the name of Affiliated Sites represented on our Site and a brief description of the Services they provide to us. We encourage you to read the disclosure statements of any such organization so that you are aware of any differences from their disclosure statements to our own.
Krames StayWell is a health information company that develops and publishes health information products that are used by leading health care organizations, governments, web sites, and academic institutions. For more information see www.kramesstaywell.com.
We work with Mapquest to provide you with detailed maps and driving directions. Please see www.mapquest.com for more information.
Bank of America
Mom365 is the company that takes your baby's official photo in the hospital. For more information see www.mom365.com.
CyberSource is a partner of Bank of America and processes international donations for Baylor Health Care System Foundation and Baylor All Saints Foundation.
We work with several types of third-party vendors, most often contracted through HEALTHvision, including those that provide products and services that we integrate to our site, sponsors that provide us revenue through logo and link placement on our site, advertising companies that serve up advertisement programs for the site, and organizations that maintain this site. We request that third-party vendors supply us with information on their security procedures, and we evaluate them periodically to ensure that they are using data in the agreed upon way.
You should know that our relationship with some third party vendors provide us with revenues based on the number of users who view an advertisement or use a sponsored or co-branded program. These revenues are based on the use of a site and not on you as an individual. In some cases we also receive revenue from the use of external services, such as buying flowers on-line or other such services, and may get a commission on specific purchases made on-line. In addition, we may allow third-party vendors to buy aggregate data collected on our site but that data cannot be used to identify you.
There are three types of relationships that differ from HEALTHvision's standard business partner relationship in which we license content or a product for integration. These exceptions are:
Sponsored or Co-branded Sites
We may allow other companies to make services and/or content available to you, sometimes on a sponsored or co-branded basis. To access the services on a sponsored or co-branded site, you may have to complete an on-line registration form in addition to the registration you completed for us. Whenever you provide registration information on sponsored or co-branded sites, data can be collected. You should read the individual privacy policies of sponsored or co-branded sites. Reading the policies will help you make an informed decision on whether or not you want to use the site.
You should know that we might allow advertising to be coordinated with health information content on our site. This happens through linking up identification codes with an ad and a health topic. In no way is your use of this site and the health information you view directly connected with advertising. If the advertising pays for health information content that appears on the site, we indicate that the advertiser sponsors the health content.
Your Privacy Choices
You have the choice on this site to opt-in to information collected about you in most circumstances, the exceptions being the instances when data are used for site maintenance and other similar activities. If you opt-in to data collection we make every effort to give you detailed information on the program or service you select. To opt-out of data collection, make any changes or updates, or request that information be deleted, you have several choices.
When you register with our site, you are given the option to opt-in to receiving e-mail with information that we think you might find useful including promotions, announcements of new services and products, and newsletters. If you decided, at any time, that you no longer wish to use the services on the site you may opt-out by deselecting the checkbox on your personal information page.
Users who register do so by entering the information. You can contact us at any time if you do not wish this site to use or store your information any longer. Choosing to opt-out may change your ability to use certain services on the site.
Change/Update Personal Information
You may change or update your personal information and/or personal health information at any time using the following options:
Remove or Delete Personal Information
You may remove previously provided personal and/or personal health information at any time by contacting us in writing using the address in our Contact Us link.
Users should be aware that it is not always technically possible to remove or delete the information you provide to us. We back-up our systems to protect information from inadvertent loss, and that means a copy of your personal information may exist in a non-erasable form that may be difficult or impossible for us to locate. Nevertheless, upon receiving your request we will try to remove or delete all personal information and/or personal health information stored in the active databases that we use for research and daily business activities. We will not intentionally disclose any personal information stored in a non-erasable format after receiving your request for removal, except as required by law.
Our Children's Policy
We strive to comply with the Child Online Protection Act (COPA) and are committed to protecting the privacy of children. Although not designed for children, our site may feature information and services of interest to or for children 13 and under. We require parental or legal guardian consent to collect personally identifiable information on any child under the age of 13 in order to be in compliance with COPA, and will employ an age identification mechanism to prevent children under the age of 13 from entering personally identifiable information on the site where personally identifiable information is collected. When consent is given and we collect personally identifiable information on children under 13, we will not disclose this information to any third party. We may, however, use the information to create aggregate data that may be shared with third parties, but there is no way a child can be identified.
Parents and guardians of minors who permit their children to use our site should be aware that any information volunteered by a child in a chat room, bulletin board, moderated on-line discussion or other public forum on our site could be used by other persons participating or observing activities on the site to contact the child via e-mail or in some other manner. We do not have control over the actions of these third parties and are not responsible for any contacts that may occur. When it is brought to our attention that a user under the age of 13 has volunteered personal information on a chat room or other public forum on our site, we will delete such information from our active databases in accordance to our deletion policy.
To obtain more information on a child's use of this site, parents or guardians can contact us in writing or via email using the address in our Contact Us link.
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3500 Gaston Avenue, Dallas, TX 75246-2017 | 1.800.4BAYLOR