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Serving all people by providing personalized health and wellness through exemplary care, education and research.

Imaging & Radiology

Baylor Scott & White Medical Center – Grapevine

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Pre-Authorization Services 

Imaging Services Scheduling and Pre-Authorization

Now, scheduling your imaging procedure is more convenient for you and your doctor’s office. Baylor Scott & White Medical Center – Grapevine has implemented a process, upon request, to obtain pre-authorizations from your insurance provider for diagnostic imaging services provided at facilities affiliated with Baylor Scott & White – Grapevine. Our goal is streamline this process and the way pre-authorizations are obtained. Let us take the busy work out of scheduling your imaging service.

For more information or to schedule an imaging service, please call 817.329.2501.

Steps for pre-authorization:

  1. If requested by a physician office to obtain a pre-authorization, Baylor will require the ordering physician to sign an acknowledgement that the third-party payor does not require the ordering physician to obtain pre-authorization.
  2. The physician’s office will be required to fax the patient’s insurance information, order and clinical history to the imaging services scheduling department, and Baylor will work to complete the pre-authorization.
  3. The physician office will be notified if additional information is needed and whether pre-authorization is obtained.

Baylor’s ability to pre-authorize will depend on the physician’s contract with the third-party payer. For example, Blue Cross Blue Shield, United Health Care and Unicare prohibit Baylor from obtaining pre-authorizations for imaging services. In addition, Med Solutions-related companies will only allow Baylor to obtain a partial pre-authorization.

For questions related to the pre-authorization process, call 214.820.3872.